As more and more devices centrally log their information and receive remote commands, there are greater opportunities to integrate support and operations. Learn how Dynamics 365 Connected Field Service brings IoT (Internet of Things) and Field Service together to centrally monitor and dispatch field service personnel armed with integrated data from customers. Have the right […]
Small/Medium Sized Business Data provides actionable intel. The use of data to create more targeted advertising continues to grow and become more sophisticated. Big-name companies have been utilizing it for years, but there is an uptick in small to medium sized businesses that are embracing the concept and see the undeniable benefits. Many small to medium […]
It’s here! The first look at Microsoft Dynamics 365 — the next generation of intelligent business applications in the cloud. Dynamics 365 uses artificial intelligence to re-imagine what’s possible for your business. Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, […]
As a small business, you know the importance of maintaining good customer relationships. Customer Relationship Management (CRM) software provides an objective view of the inner workings of your business. These days, the CRM field is crowded with options and with teams which support this or that deployment. At present, two competitors dominate the CRM landscape: […]
Even small businesses can benefit from properly using a Customer Relationship Management (CRM) system. Learn five ways it can make a difference in your company today.