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What We Do

In a nutshell, we have
over 60 years experience
solving business challenges
and unlocking the power of data,
simply, affordably, and efficiently.

We are a bit different than your average IT consulting company.

For starters, despite being in business since 2013 and helping dozens of clients each month, you will not find a list of our clients’ names or logos anywhere on our site. 

Crazy?  No.  

We believe our client’s trust is more important than using their brand to market ourselves to other companies.  Fortunately, the last few years have shown that our clients appreciate our total commitment to their confidentiality.

At INTELLAM, we live and breathe data...

We love data because whether you are a business needing to find new customers, get closer to your existing customers, looking for ways to improve relationships, or just want to get a better view of your business, data is the keystone that will make it all happen.

...but it's okay if you don't!

Typically the businesses we speak with find themselves facing one of these four scenarios:

#1

They don’t believe they have data (but they really do!) or they don’t know the value of the data they do have (so it’s just there collecting metaphorical dust!)

#2

They know they have data, but it is locked away in spreadsheets and systems that don’t connect to one another or are only accessible by one or two people.  Or worse, every person has their very own, personal, self-contained, out-of-sync copy of the data.

#3

They have previously invested a lot of time and money into a CRM system that never quite reached its promised potential. Now only some people are using it, no one is really in charge of keeping it updated, and you are starting to see data issues creeping up: duplicated data, out-of-date information, records that are owned by staff who are no longer even with the company, etc.

#4

They have been told they need to have a CRM by various sales and marketing experts, but whenever they speak to someone about starting one, or do research online, they hear horror stories that sound suspiciously like those that were just outlined in scenario three…

If any of these sound like your business, don’t worry– the majority of our clients started out the same way!

We specialize in Customer Relationship Management...

More specifically, we exclusively specialize in planning, developing, and maintaining Customer Relationship Management (CRM) solutions based on Microsoft Dynamics 365.

...and the systems that connect into CRM solutions to make them genuinely useful.

A CRM system that sits by itself is of limited use; it’s like buying a hundred thousand dollar sports car and never leaving your garage.  That’s why we transform CRM systems by integrating them with your website (SiteCore, WordPress), Magento e-commerce platform, MailChimp or ClickDimensions email marketing platforms, and more.

Our clients range from one-person start-ups to 500 employee enterprises…

Something that we’ve learned through experience is that there’s no such thing as one-size fits all solution, as each company has a unique set of needs and challenges.

 

Yet, at the same time, the types of these needs and challenges are almost identical:  data, processes, systems, training.

 

More often than not, the true difference between two company’s needs is one of scale.  By working with both large and small organizations, we often find solutions that may have been overlooked by a company who only handles accounts of a certain size.

...and we offer different solutions to match.

Small Business/Start-Ups

If you are a small business, we would love to discuss our all-inclusive plans with you. 

For about the price of a cup of coffee a day, we can provide your business with a custom website, business-class email and file-sharing, full versions of Microsoft Office (for Windows or Mac!), a custom CRM system, user training, system updates and monitoring, and a pool of development hours.

All on a month-to-month basis, not a long-term contract, so you can ensure that we are delivering the value your business needs.  

Sound intriguing? Schedule a free consultation or drop us a line to have someone contact you.

Established Businesses

If you are an established company that already has your own CRM solution or are looking for more short-term or project-oriented assistance, we handle that, too.  

In fact, over the past year, a full half of our business has been simply getting new client’s existing CRM systems running smoothly or creating custom functionality to solve a particular itch.  

We offer both retainer-based and project-based engagements, depending upon each client’s specific needs.

For more information, please contact us through our website or email us at [email protected].


Want to speak with someone about your needs?

We are available by phone Monday – Friday, 9 AM to 5 PM (Eastern) at 813-867-3770. 

You can also send us a request through our website 24/7/365 and someone will get back to you as soon as possible.