It’s here! The first look at Microsoft Dynamics 365 — the next generation of intelligent business applications in the cloud. Dynamics 365 uses artificial intelligence to re-imagine what’s possible for your business. Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need, add applications as your business grows.